Jo-Lo Limousine, Swadlincote, Derby, 01283 219 873
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Jo-Lo Limousine ('the Company') agrees to hire to the customer ('the customer') the vehicle(s) upon the following terms and conditions: -

1.1 The hire charge is payable in full 56 days before the hire date. The Company will issue a receipt and detailed confirmation of the hire upon request; otherwise an email confirmation will be issued. The customer is responsible for checking the details contained in the confirmation and for bringing any errors to the immediate attention of the Company.

1.2 Subject to clause 2 below, the hire charge is strictly non-refundable except in circumstances where the Company, due to causes beyond its control, cancels or, at its absolute discretion, agrees to cancel the hire.

1.3 A minimum deposit as quoted must be paid at the time of booking , unless it is within 56 days of the hire date or a short period hire package applies. In this situation full payment will be required immediately and will be non- refundable subject to.

2.0 In the event of a cancellation by the customer, cancellation charges shall be as follows: -

2.1 Cancellation after booking. The deposit is non refundable.

2.2 Cancellation 56-84 days prior to hire. The hire charge is refundable, less 75% of the value of the hire.

2.3 Cancellation within 56 days prior to hire. The hire charge is non refundable.

2.4 If the customer does not appear at the time and place designated as the pickup point for the hire, all monies paid will be non-refundable.

3. Force Majeure - The Company will use reasonable means to ensure that the vehicle(s) arrives on time to begin the hire and that it reaches its destination on time. The Company will not incur any liability whatsoever in the event of any delay due to causes or circumstances beyond its control. Instances of this include Road closures, Road Accidents, Police Incidents, Weather conditions, Vehicle Breakdowns (Jo-Lo Limousine will endeavour to maintain and service its vehicles as per manufacturer recommendations) This list is not exhaustive.

4. Unless instructed otherwise by the customer, the Chauffeur will follow the route considered the most appropriate on the day of travel. Our chauffeurs will do their best to follow the best route and use the Satellite Navigation the cars are equipped with, but rarely; things may go wrong and directions can be misinterpreted. Jo-Lo Limousine will not be held responsible or liable for any implications this may cause, and if there is a delay we may give extra time at the end of the journey to compensate if needed.

5. The Company reserves the right (and delegates to its Chauffeurs the right) to refuse to carry in any of its vehicles any person who is thought to be under the influence of alcohol or drugs and/or whose behaviour is considered to pose a threat to the Chauffeur, the vehicle or the other passenger(s). The Company will not tolerate any verbal or physical abuse directed to its Chauffeurs or other staff, and will pursue the authorities for prosecution if necessary.

6. Jo-Lo Limousine maintains a strict non-smoking policy in all its vehicles.

7. Customers are responsible for any damage they cause to the interior and or exterior of a Vehicle on hire to them, and will be billed accordingly for any repair or valeting required in order to reinstating the vehicle to its condition before hire. The chauffeur will show the hirer and confirm the condition of the vehicle interior / exterior, and its current valeted condition at the time of the commencement of the hire.

8. Jo-Lo Limousine will not allow the throwing of coins or other objects near its vehicles or driving its vehicles over objects of any sort, what so ever. If any damage is caused to the vehicles the hirer will be fully liable and will forfeit the deposit and hire money and the vehicle hire will be cancelled immediately.

9. We may provide subcontracted vehicles occasionally. These vehicles will be of a similar specification to the one booked. We also reserve the right to change your vehicle or chauffeur at any time if necessary. If this occurs, the replacement vehicle will be of a similar specification to the one booked unless agreed otherwise with you.

10. If there are any changes or variations including extra mileage to the journeys other than what was agreed at the time of booking, the customer will be charged extras in accordance with the company pricing structure as below.





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Jo Lo Limousines |1 Charleston Close | Bretby on the Hill | Derbyshire | DE11 0HW
Tel 01283 219 873 | Fax 01283 219 873 |