Jo-Lo Limousine ('the
Company') agrees to hire to the customer ('the customer') the vehicle(s)
upon the following terms and conditions: -
1.1 The hire charge is payable in full 56 days before the hire date. The
Company will issue a receipt and detailed confirmation of the hire upon
request; otherwise an email confirmation will be issued. The customer is
responsible for checking the details contained in the confirmation and
for bringing any errors to the immediate attention of the Company.
1.2 Subject to clause 2 below, the hire charge is strictly
non-refundable except in circumstances where the Company, due to causes
beyond its control, cancels or, at its absolute discretion, agrees to
cancel the hire.
1.3 A minimum deposit as quoted must be paid at the time of booking ,
unless it is within 56 days of the hire date or a short period hire
package applies. In this situation full payment will be required
immediately and will be non- refundable subject to.
2.0 In the event of a cancellation by the customer, cancellation charges
shall be as follows: -
2.1 Cancellation after booking. The deposit is non refundable.
2.2 Cancellation 56-84 days prior to hire. The hire charge is
refundable, less 75% of the value of the hire.
2.3 Cancellation within 56 days prior to hire. The hire charge is non
2.4 If the customer does not appear at the time and place designated as
the pickup point for the hire, all monies paid will be non-refundable.
3. Force Majeure - The Company will use reasonable means to ensure that
the vehicle(s) arrives on time to begin the hire and that it reaches its
destination on time. The Company will not incur any liability whatsoever
in the event of any delay due to causes or circumstances beyond its
control. Instances of this include Road closures, Road Accidents, Police
Incidents, Weather conditions, Vehicle Breakdowns (Jo-Lo Limousine will
endeavour to maintain and service its vehicles as per manufacturer
recommendations) This list is not exhaustive.
4. Unless instructed otherwise by the customer, the Chauffeur will
follow the route considered the most appropriate on the day of travel.
Our chauffeurs will do their best to follow the best route and use the
Satellite Navigation the cars are equipped with, but rarely; things may
go wrong and directions can be misinterpreted. Jo-Lo Limousine will not
be held responsible or liable for any implications this may cause, and
if there is a delay we may give extra time at the end of the journey to
compensate if needed.
5. The Company reserves the right (and delegates to its Chauffeurs the
right) to refuse to carry in any of its vehicles any person who is
thought to be under the influence of alcohol or drugs and/or whose
behaviour is considered to pose a threat to the Chauffeur, the vehicle
or the other passenger(s). The Company will not tolerate any verbal or
physical abuse directed to its Chauffeurs or other staff, and will
pursue the authorities for prosecution if necessary.
6. Jo-Lo Limousine maintains a strict non-smoking policy in all its
7. Customers are responsible for any damage they cause to the interior
and or exterior of a Vehicle on hire to them, and will be billed
accordingly for any repair or valeting required in order to reinstating
the vehicle to its condition before hire. The chauffeur will show the
hirer and confirm the condition of the vehicle interior / exterior, and
its current valeted condition at the time of the commencement of the
8. Jo-Lo Limousine will not allow the throwing of coins or other objects
near its vehicles or driving its vehicles over objects of any sort, what
so ever. If any damage is caused to the vehicles the hirer will be fully
liable and will forfeit the deposit and hire money and the vehicle hire
will be cancelled immediately.
9. We may provide subcontracted vehicles occasionally. These vehicles
will be of a similar specification to the one booked. We also reserve
the right to change your vehicle or chauffeur at any time if necessary.
If this occurs, the replacement vehicle will be of a similar
specification to the one booked unless agreed otherwise with you.
10. If there are any changes or variations including extra mileage to
the journeys other than what was agreed at the time of booking, the
customer will be charged extras in accordance with the company pricing
structure as below.